YOU CAN CHECK THE CURRENT STATUS ANY TIME IN YOUR CUSTOMER ACCOUNT. ONCE YOUR ORDER HAS SHIPPED, YOU'LL ALSO FIND YOUR TRACKING NUMBER THERE.

FIRST, CHECK YOUR SPAM OR PROMOTIONS FOLDER, EMAILS OCCASIONALLY END UP THERE BY MISTAKE. ALSO CHECK YOUR CUSTOMER ACCOUNT TO MAKE SURE THE EMAIL ADDRESS ON FILE FOR YOUR ORDER IS CORRECT.

IF YOU STILL CAN'T FIND IT, REACH OUT TO US AT SHIPPING@NOFAITHSTUDIOS.COM AND WE'LL BE HAPPY TO RESEND IT.

WE ANNOUNCE NEW DROPS FIRST THROUGH OUR NEWSLETTER. SIGN UP TO BE THE FIRST TO KNOW BEFORE A PRODUCT GOES LIVE.

MEASUREMENTS AND A SIZE CHART ARE AVAILABLE ON EACH PRODUCT PAGE. IF YOU HAVE QUESTIONS ABOUT FIT, OUR SUPPORT TEAM IS HAPPY TO HELP.

ALL ORDERS ARE SHIPPED WITH DHL TO ENSURE RELIABLE, TRACKABLE DELIVERY WORLDWIDE. FOR ORDERS TO THE US AND JAPAN, SOME SHIPMENTS GO OUT WITH UPS INSTEAD, SO WE CAN OFFER FASTER DELIVERY TO THESE DESTINATIONS.

OUR STANDARD FULFILLMENT TIME IS 2–4 BUSINESS DAYS BEFORE YOUR ORDER IS SHIPPED.

DURING HIGH-VOLUME PERIODS SUCH AS BLACK FRIDAY AND THE HOLIDAY SEASON, FULFILLMENT CAN TAKE UP TO 2 WEEKS. WE APPRECIATE YOUR PATIENCE DURING THESE PEAK TIMES.

ONCE YOUR ORDER HAS BEEN FULFILLED AND HANDED OVER TO THE CARRIER, YOU'LL RECEIVE A SHIPPING CONFIRMATION EMAIL WITH YOUR TRACKING NUMBER. PLEASE ALLOW UP TO 24 HOURS FOR TRACKING INFORMATION TO UPDATE.

FOR NON-EU COUNTRIES, ADDITIONAL CUSTOMS DUTIES, TAXES, OR IMPORT FEES MAY APPLY. THESE CHARGES ARE DETERMINED BY YOUR LOCAL CUSTOMS AUTHORITY AND ARE NOT INCLUDED IN OUR PRICES. CUSTOMERS ARE RESPONSIBLE FOR ANY FEES THAT OCCUR UPON DELIVERY.

PRE-ORDER ITEMS FOLLOW THE SHIPPING TIMELINE STATED ON THEIR PRODUCT PAGE. IF YOUR ORDER CONTAINS BOTH PRE-ORDER AND READY-TO-SHIP ITEMS, THEY MAY SHIP TOGETHER DEPENDING ON AVAILABILITY.

OUTSIDE THE EU: RETURNS AND REFUNDS ARE NOT POSSIBLE UNLESS THE ITEM IS DEFECTIVE. IN THAT CASE, PLEASE CONTACT US AT SHIPPING@NOFAITHSTUDIOS.COM.

WITHIN THE EU: YOU CAN RETURN OR EXCHANGE YOUR ORDER WITHIN 14 DAYS. WE DON'T PROVIDE RETURN LABELS. PLEASE USE OUR RETURN PORTAL TO START YOUR RETURN.

IMPORTANT: PLEASE DON'T REMOVE ANY TAGS, NEITHER THE HANG-TAGS NOR THE BACK POCKET TAG. IF TAGS ARE MISSING, WE CHARGE AN INDIVIDUAL FEE.

ONCE YOUR RETURN IS RECEIVED AND INSPECTED, WE'LL EMAIL YOU TO CONFIRM RECEIPT AND LET YOU KNOW WHETHER YOUR REFUND HAS BEEN APPROVED.

IF APPROVED, THE AMOUNT IS AUTOMATICALLY CREDITED TO YOUR ORIGINAL PAYMENT METHOD, USUALLY WITHIN 7–10 BUSINESS DAYS.

FIRST, CHECK YOUR BANK ACCOUNT AGAIN. THEN CONTACT YOUR CREDIT CARD COMPANY, IT CAN TAKE SOME TIME BEFORE A REFUND IS OFFICIALLY POSTED. AFTER THAT, GET IN TOUCH WITH YOUR BANK, AS THERE'S OFTEN SOME PROCESSING TIME BEFORE A REFUND APPEARS.

IF YOU'VE DONE ALL OF THIS AND STILL HAVEN'T RECEIVED YOUR REFUND, PLEASE CONTACT US AT SHIPPING@NOFAITHSTUDIOS.COM.

WE ONLY REPLACE ITEMS IF THEY'RE DEFECTIVE OR DAMAGED. IF YOU'D LIKE TO EXCHANGE IT FOR THE SAME ITEM, EMAIL US AT SHIPPING@NOFAITHSTUDIOS.COM OR START YOUR EXCHANGE THROUGH OUR RETURN PORTAL.

YOU'RE RESPONSIBLE FOR YOUR OWN RETURN SHIPPING COSTS. THEY'RE NON-REFUNDABLE, AND IF YOU RECEIVE A REFUND, THE COST OF RETURN SHIPPING WILL BE DEDUCTED FROM IT. ORDERS PLACED OUTSIDE THE EU MAY ALSO INCUR VARIABLE CUSTOMS OR TAX CHARGES.

FOR RETURNS WITH A VALUE OVER €70, WE RECOMMEND USING AN INSURED OR TRACKABLE SHIPPING SERVICE, AS WE CAN'T GUARANTEE THAT WE'LL RECEIVE YOUR RETURNED ITEM.

SELVEDGE DENIM IS WOVEN ON OLD SHUTTLE LOOMS THAT WORK MORE SLOWLY AND MORE NARROWLY THAN MODERN MACHINES. THE RESULT IS A DENSE, TIGHTLY CONSTRUCTED FABRIC WITH A CLEAN, SELF-FINISHED EDGE, VISIBLE AS THE COLOURED STRIPE ON THE INNER SEAM.

THE TERM ITSELF COMES FROM "SELF-EDGE", REFERRING TO EXACTLY THAT: A WOVEN EDGE THAT DOESN'T FRAY. THE TECHNIQUE ORIGINATES IN JAPAN. WHEN AMERICAN MILLS SWITCHED TO MASS PRODUCTION IN THE 1960S, JAPANESE MANUFACTURERS BOUGHT THE OLD DRAPER LOOMS AND KEPT REFINING THE CRAFT. THAT'S WHERE THE STANDARD FOR SELVEDGE DENIM WAS SET.

RAW DENIM IS UNWASHED AND UNTREATED, WITH NO STONEWASHING, ARTIFICIAL FADING, OR CHEMICAL FINISH. THE FABRIC IS STIFF AND DARK STRAIGHT OFF THE LOOM.

OVER TIME, IT SOFTENS AND FADES EXACTLY WHERE YOU WEAR IT: BEHIND THE KNEES, ACROSS THE THIGHS, AT THE WALLET POCKET. EVERY PAIR DEVELOPS DIFFERENTLY DEPENDING ON THE PERSON WEARING IT.

EXPECT AT LEAST SIX MONTHS OF REGULAR WEAR BEFORE THE DENIM FULLY CONFORMS TO YOUR BODY. THE STIFFER THE FABRIC FEELS AT FIRST, THE MORE DEFINED THE FADES WILL BE LATER.

FOR THE FIRST YEAR: NO MACHINE WASH. UNTREATED DENIM SHRINKS SIGNIFICANTLY IN THE WASHING MACHINE, WHICH PERMANENTLY AFFECTS THE FIT.

SPOT CLEAN INSTEAD: A DAMP CLOTH OR SOFT BRUSH ON THE AFFECTED AREA, COLD WATER, NO RUBBING. AFTER WEARING, HANG THE JEANS TO AIR OUT, THAT HANDLES MOST ODOURS WITHOUT ANY WASHING AT ALL.

IF A FULL WASH BECOMES UNAVOIDABLE, DO IT BY HAND IN COLD WATER, NO WRINGING, AND HANG WET TO AIR DRY. NEVER TUMBLE DRY. MACHINE WASH ONLY AS A LAST RESORT: COLD, INSIDE OUT, NO SPIN CYCLE.

OUR LEATHER BOOTS ARE MADE IN ITALY AND BUILT ON A WOODEN LAST COVERED WITH LEATHER, AS IS STANDARD IN QUALITY FOOTWEAR CONSTRUCTION. FROM THE FACTORY, THEY COME FITTED WITH A VIBRAM SOLE PROTECTOR AS THE OUTER SOLE, WHICH TAKES THE DIRECT WEAR SO THE LEATHER SOLE UNDERNEATH STAYS INTACT.

YES, THE VIBRAM OUTSOLE WILL WEAR DOWN OVER TIME, THAT'S NORMAL AND EXPECTED. ONCE IT'S WORN THROUGH, TAKE THE BOOTS TO A COBBLER TO HAVE IT REPLACED. IT'S A STRAIGHTFORWARD REPAIR THAT EXTENDS THE LIFE OF THE BOOT SIGNIFICANTLY.

ALWAYS USE A PROFESSIONAL COBBLER RATHER THAN ATTEMPTING TO REPLACE IT YOURSELF.

FOR QUESTIONS ABOUT YOUR DELIVERY, AN EXCHANGE, OR ANY OTHER INQUIRIES ABOUT AN ORDER YOU'VE ALREADY RECEIVED, REACH US AT SHIPPING@NOFAITHSTUDIOS.COM.